PlayFrank Casino Review 2022

Emily Campbell
Emily Campbell

May 28, 2021

27 min read

Our primary aim is to make sure that you can enjoy the safest gaming experience without any break in consistency. If we believe that a casino is very much to the highest standard, we’ll strike up a partnership. However, our partnership in no way plays a role in constructing or deciding our opinions.



5 / 5

Casino Rating

Review and rating of scores is carried out according to many criteria. To evaluate online casinos, their reliability and safety, license, convenience, popularity in a particular country, the payment methods offered and the variety of game developers are checked.


Here is our extensive review of PlayFrank Casino in the UK. PlayFrank casino aims to offer its players a stellar UK gambling and gaming experience. One that outshines any other on the market. However, we want to check if their claims are factual if this casino is safe, legit, and trustworthy. Plus, we want to weigh up its assets against other market leaders to see how they measure up. We have done all the research for you, so all you have to do is sit back, take in all the info and find out if PlayFrank Casino could be your next gaming haven.

Who Are PlayFrank Casino?

PlayFrank Casino Lobby

PlayFrank Casino is a real money casino that is owned and operated by Aspire Global International LTD. This is a company with its base of operations in Malta. The company is regulated by both the Malta Gaming Authority and the United Kingdom Gambling Commission under reference number 39483. For UK players only, the website is operated by AG Communications LTD, another Malta-based company. The company also holds an Irish remote betting license which is license number 1014834. All this information can be found on the official website, meaning that this company is legit, transparent, and trustworthy.

Table of Contents

  1. Advantages and Disadvantages
  2. What Deals and Offers do PlayFrank Provide?
  3. PlayFrank Loyalty and VIP Bonus
  4. Security and Fairness at PlayFrank Online Casino
  5. How To Sign Up For PlayFrank Casino
  6. How Good is PlayFrank on Mobile Devices?
  7. What Games and Software are Available on PlayFrank?
  8. Five Gaming Software Providers For PlayFrank
  9. What Payment Options Do PlayFrank Offer?
  10. How Good is PlayFrank Casino’s Customer Support?
  11. Responsible Gambling
  12. PlayFrank Casino User Experience
  13. Our Verdict
  14. Frequently Asked Questions

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Advantages and Disadvantages


  • Wonderful selection of video slots, table games, and live casino games
  • Great software providers
  • Intuitive UI
  • Great Customer Service with live chat
  • Fast Payouts


  • Some deposit methods make players ineligible for the welcome bonus offer.
  • 40x Welcome Bonus wagering requirements are a pain.

What Deals and Offers do PlayFrank Provide?

PlayFrank Casino bonus

Now we move on to the welcome bonus offers, loyalty bonuses, free spins, and all the other bonus promotions that casinos often use to entice players to use their service:

  • PlayFrank is no stranger to these methods and has a welcome bonus offer that aims to bring players into the fold. If you choose to deposit funds into PlayFrank Casino, you’ll get a 100% deposit bonus up to a max deposit bonus of £100.
  • Then on top of that, you’ll receive 50 free spins which you’ll be able to use on one of the best online slot games around, Starburst. Starburst is a NetEnt produced slot that offers some of the most innovative and enjoyable gameplay around. So to be able to play this slots title with a healthy dose of free spins is a blessing.
  • To claim this welcome bonus and get your free spins, you must meet the wagering requirements of 35 x bonus and the criteria must be achieved within seven days to claim. New players only, min deposit is £10.
  • Some important points to mention are that bonus spins winnings must meet the wagering bonus requirement of x40 in order to withdraw real money.
  • Also, these bonus spins winnings must be wagered within 24 hours, so you have to make sure to act fast in order to convert this to real money. Plus, it is also worth noting that table games and live games do not contribute to earning this bonus, only slot games are applicable.

All in all, it’s not the worst welcome offer out there but when compared to the most generous in the industry, we can only can it average at best. Plus, the additional wagering bonus regarding the bonus spins is a real pain.

PlayFrank Loyalty and VIP Bonus

PlayFrank Casino challenges

Now moving on to how the casino aims to keep the player engaged as long-term customers. The casino offers a standard loyalty point scheme where customers earn points for every £10 that they deposit. The player will be able to climb the VIP ladder to earn selected promotions such as:

  • Birthday bonuses,
  • Entry to exclusive tournaments,
  • Free spins,
  • Personalized offers,
  • Higher deposit
  • And cash out limits.

Then in addition to this, players will be able to take part in daily challenges as well. These are short daily objectives that players can complete in order to win free spins or other selected rewards. This is a rather unique feature and one that helps to set this online casino apart from any other option in the industry.

PlayFrank Casino bonus

Security and Fairness at PlayFrank Online Casino

This casino aims to give players peace of mind when gambling through their website by providing state of the art security. PlayFrank uses military-grade 128 bit SSL encryption software to protect players’ personal information and bank details from potential hackers.

Then with regards to the fairness of this online casino and its gambling titles, you’ll find that each and every aspect of this website aims to provide a fair experience to the customer. With PlayFrank stating on their official website that fair play is at the base of mutual prosperity for themselves and their player base.

How To Sign Up For PlayFrank Casino

  1. Go to the PlayFrank online casino homepage and navigate the registration page.
  2. Enter your desired email, username, and password, then select ‘next’.
  3. Enter personal details and desired currency to show for your account.
  4. Accept the terms and conditions and then select ‘Open account’.
  5. Deposit funds, earn your casino bonuses, and get playing great slots, table games, and live casino games at PlayFrank.

How Good is PlayFrank on Mobile Devices?

Next, let’s have a look at how PlayFrank has optimized their gambling experience for their mobile players. PlayFrank mobile casino sadly doesn’t have a dedicated mobile app for players to use. However, the browser version is optimized for mobile devices, allowing for slick navigation, ease of use, and players that use their mobile won’t lose any of the graphical quality found on the desktop version in most cases. Plus, all the key features are available no matter what device you choose so for this reason, PlayFrank is a great choice for mobile players.

What Games and Software are Available on PlayFrank?

PlayFrank Casino slots

One of the highlights of using this service for all your gambling needs is that the casino offers a wide variety of fantastic online games. You’ll have access to some of the finest video slots around, including casino slots like Starburst and Book of Dead, plus some classic slot machines too. You’ll be able to play great table games like roulette, blackjack, and poker to name a few. In fact, this casino has over 130 table games to choose from, making it one of the most jam-packed table game libraries available.

Then with regards to live casino games, PlayFrank offers a great selection of these as well. The online casino features about 50 live casino games to choose from such as live poker, live roulette, live blackjack, and live money wheel games. In short, PlayFrank has a little bit of everything, meaning no matter what your preference, they will be able to accommodate your needs.

As for the software and developers on offer at PlayFrank, you’ll be able to find some of the biggest industry titans responsible for some of the finest slot titles, all in one place. You’ll have access to games from Play N’ GoNetEntMicrogaming, and many more. Plus, if you have a preference, PlayFrank has an excellent software filter so you can play all the slot, table, and live games from the developer you trust the most. This is a great feature and one that is seldom seen on other gambling websites.

PlayFrank Casino table games

Five Popular Slots At PlayFrank Casino

Five Popular Slots At PlayFrank Casino

GamePreviewRTPCasino Software
Book of Dead96.21%
Gonzos Quest96%
Rainbow Riches95%
Mythic Maiden96.6%

Five Popular PlayFrank Table Games

GameRTP%Key featureCasino Software
Lightning Roulette97.3%Cool and fun
Classic Blackjack Gold Series99.9%Extremely high RTP
Blackjack Doubler94%Fun scratchcard format
European Blackjack99.60%Classic Blackjack
American Roulette94.74%Unpredictable Roulette

Five Gaming Software Providers For PlayFrank

Casino SoftwareKey featureNumber of gamesPopular games
Clare’s Design80+The Tipsy Tourist, Fire and Steel, Pinocchio
Super mobile games40+Book of Dead, Hugo, Legacy of Dead
Best all rounder200+Starburst, Gonzo’s Quest, Piggy Riches
Market leading innovation700+Mega Moolah, Avalon II, Hyper Strike
Scratchcard based games200+Monaco Glamour, Legend of Terra, Super 7 Slot

What Payment Options Do PlayFrank Offer?

When it comes to the various deposit methods and withdrawal options that this casino provides, we aren’t all that impressed. The casino offers a modest amount of options for players, with most of the standard payment methods available to casino players.

However, we can’t help but feel that there are quite a few notable absences. The first being Paypal as players will not have the option to use this secure and trusted payment method. Then secondly, those that prefer to remain anonymous through the use of cryptocurrency are also not accommodated in any way.

Aside from the standard bank transfer method, the additional deposit methods are Neteller, Skrill, Paysafe, Trustly, and Ecopayz. We do have to add that the casino does offer fantastic payout times of around 24 hours, meaning that you can get your hands on your winnings fast. So if you aren’t a patient gambler and want your winnings fast, this will come as great news. Here are more details on the top PlayFrank payment methods below:

Payment MethodTypeDeposit TimeWithdrawal timeDeposit LimitWithdrawal Limit
Bank transferInstant1-5 days£20-£1,000£500-£4,000
E-walletInstantInstant£20 – £4000£10-4000
Prepaid cardInstantInstant£20-£1,000£10-£250
E-walletInstantInstant£20-£4,000£20 -£4,000
Credit CardInstant1-3 days£20-£4,000£10-£4,000

How Good is PlayFrank Casino’s Customer Support?

Now we move onto how PlayFrank supports their customers and ensures that they remain satisfied with the service provided. We have to say that this online casino does a fantastic job in this department, offing a customer service team that is equipped to handle any issue you could possibly have regarding this online gambling site.

The service offers a 24/7 multilingual live chat service where players can chat to friendly and knowledgeable agents dedicated to getting them back to playing exciting titles. The service also offers an email contact and a sizable FAQ section that covers the majority of potential issues the United kingdom player bases will have.

The highlight of this service is of course the 24/7 live chat. While a lot of casinos will either provide a 24/7 contact or a live chat service, it is rare to see a service that offers both. So this acts as a massive plus for anyone considering joining PlayFrank.

Responsible Gambling

As you will likely know, while gambling can be a fun and rewarding pastime, it can also be a dangerous one if not done responsibly and in moderation. PlayFrank seems to know this act all too well and has a multitude of parameters in place to ensure players are safeguarded. PlayFrank ensures that no underage gambling takes place through their site, using Netnanny, Gamlock, and Betfilter to achieve this.

PlayFrank has a number of ways for players to restrict and suspend their account if needed. They provide a variety of links and contacts to companies and organizations that help treat those with gambling addictions and the site also offers a ‘reality check’ function to inform players just how much time they have spent on the gambling website. Overall, PlayFrank takes its duty of care role very seriously and does all in its power to ensure customers have the ideal casino experience.

PlayFrank Casino User Experience

As mentioned before, PlayFrank offers a smooth and intuitive gambling experience for all its players regardless of platform. Whether a player is on a desktop or a mobile device, they will be treated to slick designs, easy navigation, fantastic filter options to get all the games they love on screen at once. Plus, the animations, graphics, and sound for all the titles are stellar as well.

We did encounter some issues with some slot machine games on mobile devices, with the graphical content being poorly optimized for these devices. However, this was not an issue for all games and all the major titles worked just fine.

Player Comment

Aiming to offer the best welcome bonus, online slots, bonus spins, live casino games, or customer support all gambling outlets are in an attempt to be the best casino on the Great Britain market. But only PlayFrank casino offers such a VIP service and great gaming experience for local players. You need to try bonus rounds in you favourite slots there. But please, don’t forget you winnings must be wagered within 24 hours. Have fun!

– Moby from Crewe

Our Verdict

Overall, we have to say that PlayFrank is one of the most comprehensive and impressive casinos on the web in our opinion. If you’re looking for a wide selection of the best slots, table games, and live casino titles, PlayFrank has that in abundance. Especially with reference to excellent slots such as Book of Dead or Starburst.

If you want to feel safe and secure, PlayFrank allows for that. They also have some of the best UI and navigation tools your likely to see on a gambling site, great optimization for mobile gamers, a great daily challenge and loyalty scheme to retain customers, and brilliant 24/7 customer service.

Admittedly, PlayFrank does have some drawbacks. We concede that the payment options are average at best, as is the welcome bonus provided even though free spins are offered to the player within the bonuses & offers. Not to mention that some payment methods are excluded from the bonus offer. However, aside from these small flaws, we rank PlayFrank amongst some of the most prestigious casinos in the industry, and if you haven’t tried this casino, Our tip to you is to give it a go.

Frequently Asked Questions

How do I know if PlayFrank is fair?

PlayFrank is committed to providing fair play at all times. PlayFrank offers a 1 in 3 statistic. This statistic is guaranteed on their official website, on a global scale of their players, and is verified independently by Itech labs in order for them to obtain their gaming license.

Why didn’t I receive My bonus?

As per PlayFrank’s terms and conditions, according to our experience, we would like to remind you that any accounts that have pending cashout requests remaining will not receive any promotional bonuses.

About the author

Emily Campbell

Emily Campbell (professional name) is our go-to person, and she has served as our Chief Editor since 2018. Educated at Newcastle University, Emily has worked in the marketing industry across the UK, helping various companies to gain traction and to build up quality, value-driven information aimed at readers.